Retail Management
Running day-to-day branch operations with clear standards, tight cost control and consistent execution.
Sales Strategy & Execution
Setting targets, reading the numbers and coaching the team to hit them month after month.
Inventory & Stock Control
Ordering, receiving and reconciling stock to keep the right product on the floor and loss low.
Team Leadership & Training
Building, scheduling and developing sales teams that take ownership of the customer experience.
Customer Service Excellence
Turning first-time visitors into returning customers through attentive, knowledgeable service.
Purchase Planning
Planning buys with vendors, balancing range, seasonality and budget to protect margin.